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Is eBay Safe for Buyers and Sellers?

Instead there is going to be a long list of 'thou shalt nots.

The auction house rules Under the rules, sellers are banned from offering to sell items offline to people other than the high bidder in their auctions. This means sellers would violate the rules if they contacted not only people bidding on competitors' auctions, but those bidding on their own items. Sellers also are not allowed to send unsolicited email to people about products similar to what they have bid on in the past. It wasn't spelled out whether sellers can contact bidders about such products if they are offered on eBay. The rules also target bidders, banning them from contacting sellers about purchasing a listed item away from eBay.

These sorts of scenarios are not uncommon on eBay.

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Tips for Buying Consumer Electronics on eBay

Many small businesses use eBay like they would banner ads or newspaper classifieds: as a way to draw in new customers. It's not unusual, for instance, for sellers to contact losing bidders offering similar goods to the ones they just sold. And buyers often contact sellers to find out whether they can purchase items such as tickets in advance of the date the auction closes. Auction service sites such as AuctionWatch and Auctionworks have customer relations management software that allows auction sellers to create databases of their customers.

Such databases could be used to send unsolicited email to bidders or to offer products to eBay members off of eBay. In some cases, such as reserve auctions, eBay has even encouraged sellers to contact losing bidders to inform them of the reserve price and to offer the item offline, said Rosalinda Baldwin, editor of The Auction Guild, an online newsletter. In reserve auctions, a seller won't sell the item unless bidding reaches a preset, hidden price.

For profit or protection?

Is eBay Safe? How to Stay Safe on eBay – For Buyers and Sellers

Some eBay members and industry experts suggested that new rules are part of an effort to boost the company's revenues. Pursglove said the amount of revenue lost to offline transactions is "insignificant" for the company, and that the changes were prompted by customer complaints. In addition, offline transactions are not covered by the company's insurance program or feedback system, and eBay is powerless to investigate them should fraud occur, he said. Some eBay members questioned how the company will police the policies since it will have to rely on members themselves to turn in their fellow members.

And a self-policing community could lead to abuse, such as a seller trying to get a rival kicked off eBay by asking the person to sell his or her goods offline. The rules are only the latest controversy between eBay and its auction community. Earlier this year, some members complained about the promotional deal eBay signed with Keen. Ebay vehicle purchase protection is a lot less protective than you think it is.

It is so much so that it is a con job by Ebay. Reasons: 1. Does not cover clutch or torque converter 2. Does not cover even 10 year old cars. Does not cover defects that an inspector would have found. This is one of the biggest cons and frauds going, can costs you s,and causes me to recommend not buying any Ebay car. Obviously I was seriously hurt by this.

Andy went above and beyond the call, he was honest, personable and above all else very professional. He worked with me in the purchase stage, travel stage, delivery stage and most important, he was there after the transaction. He is a credit the C L Hyman company and the consummate professional in the auto sales industry. Thanks Andy for all your efforts and assistance!!!

The car is running Great! I contacted eBay prior to purchasing a 5th wheel trailer. They confirmed that I had to purchase, pay deposit before I could obtain seller contact info Seller has not made the trailer available for inspection, or taken the trailer to a local RV facility for a pre purchase inspection at my expense.


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Origin agreement was to have the trailer inspected, that I would pick up in person and pay balance in cash. I opened a case thru eBay.


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  • 5,599 • Bad.

I purchased a motor through eBay for my Mini. The seller had listed the motor incorrectly and refused to provide a return ticket. To add insult to injury he was also very harassing via email. I sent him proof that the motor was incorrect and he still refused to provide shipping. I have yet to receive it and it's been a month. I cannot repair my vehicle because I've not had a refund of my funds. I even offered to send the motor back when the refund was processed although eBay said I didn't have to and even though this seller was very belligerent. My advice is: Find someone else to purchase your parts through because this company does not stand by their guarantees and warranties.

I let him know the day we received it that it was incorrect. I'm still fighting to get someone to adhere to the policy and guarantee that I was provided upon purchase. It has been very difficult being without a car for so long and a very difficult and extremely long process to get this corrected. It may not mean much to eBay and this seller but my car is the only transportation I have for myself and my son. My hope and prayer is that nothing emergent happens to either one of us or our pets while I'm waiting on this to be resolved because we would be out of luck.

I think it's a sad day when large companies do things like this to people - all people. For those of you that read this review, please pray for our family. Being without a vehicle because of this company's refusal to uphold their policies is nerve racking and upsetting.

Communicate with your buyers

I bought a vehicle and found the seller to be a scammer, did not complete the buy by not paying a Insurance tax they were requiring to ship the vehicle. There was no mention of a insurance tax in the original transaction. For more information about reviews on ConsumerAffairs. It was in very poor condition both internally and externally dirty and grubby with very cheap internal fittings and there was clear evidence of water ingress. None of this was mentioned in the eBay entry. When I decided that it just wasn't for me, he refused to return the deposit claiming that he'd taken time off work to show it when he'd fixed both the day and the time of the viewing.

Safe online car buying tips

When I told him that I wasn't interested, he claimed that he had loads of people queuing up for it yet withdrew it from sale on the same day. I reported this to eBay who took no action on their client and didn't even acknowledge my complaint. There was no mention either that the deposit was non-refundable in the event of a no sale. I have no idea how many others from whom he may have taken a deposit. Hi, I have received your email regarding the Jeep Grand Cherokee with only 98, miles.

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The car is in perfect condition with clear title, no accidents, no liens or loans and it has just been completely serviced. The engine runs very good and the automatic transmission shifts perfectly. I'm selling this car because my child of only 26 years died 2 months ago in a bike accident, the car belonged to my son and it brings me bad memories and that's the reason I want to sell it.

Me and my husband travel a lot with our business and we want to make this deal through eBay's Buyer Protection Program, so if you're interested in purchasing the car just reply me your full name, full address and phone number, so I can notify eBay. Once that is done, they will contact you in the next 24 hours to explain the entire procedure.

God Bless you and your family. This is shady.

Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1

This is a scam. This is bad business. No, that's the understatement of the year.

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